Shipping Policy

Free shipping on orders $60.00 and over! We strive to ship all orders all orders the same day if purchased by 3 PM Eastern Time on business days.

Shipping Option Transit Timeframe Cost
Standard Shipping USPS 1st Class 3-7 days transit* $5.50
Priority Shipping USPS Priority 2-4 day transit* $7.99
FREE Shipping Orders $60 and over FREE

*These are estimates given by USPS and we are unfortunately unable to control the shipping time frames once the package has left our hands. Priority shipping can be up to 4 days depending on the area the package is being shipped to.  If you have a specific date you need the package to arrive, we strongly suggest you email us ahead of time so we can try to determine if the timeframe is doable.

We generally ship within the same or next business day if your order is placed Monday thru Friday during business hours excluding weekends and holidays. This processing time may be slightly extended during high-volume order times (like Christmas, Valentines Day, and Mother's Day). We will post the deadline for order for a specific holiday delivery on our website.

Once your order is received the plants are carefully selected from our greenhouse then cleaned and hydrated.  Once completely dry, they can be packaged and are ready for shipment. Please make sure that if you live in a freezing climate, someone is home to collect the package. 

Air Plant Design Studio is not responsible for packages that are left outside in freezing conditions.  We take extra steps to help protect the plants that are being shipped to areas with freezing temperatures, but they are still subject to harm if left outside for prolonged periods of time.

Please allow 24 hours for the tracking information to update on the USPS tracking website.  Due to the sensitivity of living air plants, we recommend selecting priority shipping, particularly during colder months or for customers on the West Coast.  Under certain cold weather conditions and depending on your location, expedited shipping may be required. We reserve the right to delay shipping an order if severe weather conditions are present. 

Air Plant Design Studio is not responsible for packages that are lost, stolen, or damaged during the shipping process.  If a package is severely delayed due to the shipping carrier, please contact us directly and we will help as much as we can to track down the missing package. 

We currently are only able ship within the United States.