|Shipping Option||Transit Timeframe||Cost|
|Standard Shipping||USPS 2-5 days transit*||$5.50|
|Priority Shipping||USPS Priority 2 day transit*||$7.99|
|Winter Shipping||USPS Priority 2 day transit*, heat pack, extra insulation||$10.99|
|FREE Shipping||Orders $60 and over||FREE|
*These are estimates given by USPS and we are unfortunately unable to control the shipping time frames once the package has left our hands. Please note that estimated shipping timeframe does NOT include the time it takes to process your order. Priority shipping can be up to 3 days depending on the area the package is being shipped to. If you have a specific date you need the package to arrive, we strongly suggest you email us ahead of time so we can try to determine if the timeframe is doable.
We generally ship within 2-5 business days if your order is placed Monday thru Friday during business hours excluding weekends and holidays, and most of the time within 24 hours! This processing time may be slightly extended during high-volume order times (like Christmas, Valentines Day, and Mother's Day). We will post the deadline for order for a specific holiday delivery on our website.
Once your order is received the plants are carefully selected from our greenhouse then cleaned and hydrated. Once completely dry, they can be packaged and are ready for shipment. Depending on weather conditions where you live, we may hold off on shipping an order if there is a chance it could be damaged from freezing conditions. Please make sure that if you live in a freezing climate, someone is home to collect the package.
*If you are having plants shipped to an area where temperatures are below 40 degrees, please purchase the winter shipping option. This includes a heat pack, faster shipping, and extra insulation which will help ensure the plants arrive healthy and warm! PLEASE NOTE: Our 30 Day Air Plant Guarantee policy only applies to plants shipped to colder areas if this Winter Shipping option is selected.
Air Plant Design Studio is not responsible for packages that are left outside in freezing conditions. We take extra steps to help protect the plants that are being shipped to areas with freezing temperatures, but they are still subject to harm if left outside for prolonged periods of time.
Please allow 24hrs for the tracking information to update on the USPS tracking website. Due to the sensitivity of living air plants, we recommend selecting priority shipping, particularly during colder months or for customers on the West Coast. Under certain cold weather conditions and depending on your location, expedited shipping may be required. We reserve the right to delay shipping an order if severe weather conditions are present.
Air Plant Design Studio is not responsible for packages that are lost, stolen, or damaged during the shipping process. If a package is severely delayed due to the shipping carrier, please contact us directly and we will help as much as we can to track down the missing package.
*Wholesale orders: Free shipping applies to plant only orders via our website. All custom orders will be subject to actual shipping charges.
We currently are only able ship within the United States.