Customer Reviews

At Air Plant Design Studio we treat customer service as one of the most important aspects of our business.  Keeping our customers happy while delivering a superior product in a timely fashion is our main goal!  We offer fast shipping on all our orders, and FREE shipping for all orders that are $50 and over.  We are committed to providing our customers high quality plants, and we offer a 30 day air plant guarantee on all our plants sold and will replace them at no cost if they die within that timeframe.  We love hearing back from our customers, so feel free to reach out to us on Facebook, Instagram, Twitter, or email! 
Below you will find testimonials from just a few of our thousands of happy customers!

 

Based on 272 reviews
95%
(258)
5%
(14)
0%
(0)
0%
(0)
0%
(0)
good product

I ordered two bottles fertilizer to my best friend birthday gift,she love it, She told me use 1 time ,her air plants looks very happy and healthy , I want to buy more .....😀

Hi Christy! Thanks so much for the great review! We are so happy that your friend is happy with her air plant fertilizer.
Fabulous Gift

I gave a 3 month subscription to my mother for Christmas. She loves air plants, so this was a fun and unique gift. These are the healthiest we've ever seen and one has a bud as well! Very pleased with this great service.

Hi Michelle, Thank you for the review! We are so glad that you mother loves the air plants that she has received thus far. Thanks for being a customer :)
Velutina

Just perfect

Hi Beth, So glad that you love the velutina!
Beauties

All beautiful and healthy

Hi Beth, thanks so much for the review!
Wonderful GIFT!!!

Sent the starter package to my son’s girlfriend for Xmas and she LOVED them! Nice variety and they all arrived in perfect condition. I sent the customer service a question to ask if I could delay shipping until closer to Xmas, and got a quick response. Was very pleased all the way around. Thank you!

Hi Cori, Thanks so much for the great review. We are so happy that your son's girlfriend loved her Christmas gift of air plants :) Thanks so much for being a customer!
Love them!

I am very happy with my order! I ordered 10 ionantha air plants and they all arrived in perfect condition. With it being winter in my area I ordered the plants with the heat pack and additional insulation option. The plants sat out in the mail box for 10 hours until I could get them after work, they were all nice and warm in the box and looked great!

Hi Hannah! Thank you so much for the great review! We are so glad that you are happy with your ionantha plants. Thanks for being a customer! :)
Lights up the room

This air plant is so vibrant that you can't help but notice it as soon as you walk into our living room. It definitely sets itself apart from other air plants and is a great accent plant for my home. I would definitely buy more of these. Thank you Air Plant Design Studio for delivering such a vibrant and healthy plant that makes me happy each time I look at it.

Hi Ashley! Thank you for the great review and for being a customer! We are so glad that your air plant brightens your space!
Love my little babies

Perfect addition to my ever expanding plant menagerie

Hi Linda, Thanks so much for the review! We are so glad that you are happy with your little air plants :)
Funkiana

Super healthy specimens. Live this little plant. Two plants bloomed shortly after arrival.

Hi there, We are so glad that you are happy with your funckiana plants! They are one of our favorites :)
ANDREANA

Was some what disappointed with this purchase. The plants were supper small. I was expecting bigger plants. But, the plants are healthy. The second picture is of Andreanas I already had. Large and healthy.

Hi there, Thank you for the review. I am sorry to hear that you were slightly disappointed in the andreana plants size. We strive to send out plants as close to the size in the photos as possible, but are limited to what we have in stock as well. The good news is that with proper care they will grow to be as large as the ones you already had! Thank you for being a repeat customer :)
Novakii

Very nice, large, healthy plant. Excited to receive it. In the picture there are 2 small Filifolias sitting in the Novakii..

Thank you for the review! We are glad that you are happy with your novakii!
Never disappointed..

Always top quality plants this capitata maroon is large and beautiful. The best

Hi Helen, Thank you so much for the great review! We are so glad that you are happy with it :)
Beyond Impressed!

I ordered this particular air plant after my dog ate my last xerographica. I was certain that I would never find one as beautiful as the one I had, especially not from an internet supplier. I was completely wrong!! The xerographic sent to me by Air Plant Design Studio is absolutely perfect in every way. It's phenomenal in size, composition and color. I was blown away when I opened the box and saw it. The leaves are full and artistically curved, and the center has amazing hues of purples and pinks. This plant sold me on the legitimacy of buying air plants online from Air Plant Design Studio. Also, included in the shipment was a beautiful and super healthy ionantha guatemala at no charge because I had to wait slightly longer than originally anticipated for the shipment of my xerographica, which, by the way, only took a couple extra days. Air Plant Design Studio went above and beyond to show me that my business is appreciated. Thank you Air Plant Design Studio!!

Hi Ashley! Thank you so much for the great review, we are so glad that you are happy with your xerographica air plant! :)
Love this fluffy white with my Nativity from Peru!

What could be better for a Peruvian nativity than this cute Tectorum? These plants always arrive healthy and ready to charm!

Hi Victoria, How lovely! We are so glad that you like the tectorum. Thank you for the great review :)
What a lovely surprise this will be.

Within the last month I’ve gone air plants crazy! I purchased the premium subscription box after receiving my 10 plant grab bag.
In my box I received a blooming Houston and the Tillandsia Tectorum. They are gorgeous and quite unique. I also love the simplicity of clicking the skip button for every month I don’t want another box. My only recommendation would be that as a subscription box I feel it should packaged differently. It’s very similar to the mystery grab bags. Only difference is you don’t have to physically go back to the website and reorder.

With that being said, the customer service is outstanding and very knowledgeable. I continue to recommend this company to anyone who shows interest.

Also I realize the photo isn’t the best. They’re usually displayed in my office at the high school I work at.

Hi Sarah, Thank you for the review, we are glad that you are enjoying your air plants! Thank you for the suggestion about the subscription box. We do send the subscriptions in a kraft gift box and the plants are labeled, which is different from our air plant grab bags. (Those do not come labeled.) Happy growing! We are glad to have you as part of the air plant club!
BIG and Beautiful!

This is the largest air plant I've received. I really love this one. It's got a beautiful deep rose center that spreads out onto the leaves. It is very sturdy and shaped beautifully. I've attached pictures, but may plan to showcase somehow else. So excited about this. I also have others, as you can see. I have the subscription which I love and get new ones each month.

Hi Stacy, Thanks so much for the great review! We are so happy to have you as a repeat customer and are thrilled that you love your plants :)
So delicate

Very cute plant. Nice size and healthy. Thank you

Hi Carla! Thank you for your order, we are so happy that you like your plant!
So adorable

I am very happy with the quality of the plants and the little shells are so adorable.

Hi Carla, Thanks so much for the great review. We are glad that you love the sea urchins and plants!
just wonderful

I have received my first air plant club delivery and it's wonderful! Perfectly packaged and labeled, I used the original package to gift one of the air plants to my niece. Both plants were beautiful and in perfect condition, can't wait for my next box!! I'm looking forward to an easy year of plant care and gifting plants to others for such a great price, THANK YOU!!

Hi Douglas, Thank you so much for the great review! We are so glad that you are enjoying your air plant club subscription. We are happy to have you as a customer :)
Air plants

Wonderful plants

Hi Latonia! Thanks for the great review :)
Great Start

Being new to air plants the grab bag is a great way to start. I received 10 different air plants all at different stages in their life cycle. Everything arrived healthy and in great condition. I highly recommend this product.I loved it so much that I recently purchased the premium monthly subscription box.

Hi Sarah! Thank you so much for the great review :) We are so glad that you are happy with your plants. Thanks for being a customer!
It is huge!

My first order at this site. My Latifolia is 18" X 20" . Wow it is healthy and just beautiful. I wonder how big the "large" is......scary. I have used "another" site for years and all the plants I received from here are superior. This is my site now for great tillandsia.

Hi Sally, Thank you so much for the great review! We are so glad that you love your T.latifolia. Thanks for being a customer, we truly appreciate it :)
My First Air Plants

I have been intrigued by air plants for a while now and finally decided to try my hand at working with them. I’m so glad I did because it’s been loads of fun.

Hi Ann! We are so glad that you love your plants! It is definitely a fun hobby to have! :)
Love the plants

Wonderful variety!! Filled up my display beautifully. Love the quality and freshness of the product.

Hi Danielle! Thank you so much for the great review. We are so glad that you love your air plants!
Impressive!

LOVED unboxing these gems! This is THE kit for anyone wanting to start working with air plants - all plants were labeled and the care instructions were so helpful. Secure packaging, amazing customer service, and super fast shipping. An incredible experience! WATCH UNBOXING VIDEO: https://www.youtube.com/watch?v=EpfMsOk3fKo

Hi Angela! Thanks so much for the great review. We loved watching your unboxing! Thank you for sharing us on your YouTube channel!

Subscribe