Don't hate us, but the weather has been pretty nice in our hometown of Tampa, FL. Many of our customers though have been trudging through a winter of snow, ice, and frigid temperatures - even in the Southern states. While air plants are the perfect all-weather house plant since they can be so easily cared for indoors, the cold weather does pose a challenge when it comes to shipping the plants.
Because of the colder temperatures, we've adjusted our shipping methods a bit. We ship all packages Priority to ensure the speediest possible route, but we have also been avoiding sending orders at the end of the week as this means the package has a greater chance of sitting in a cold shipping warehouse over the weekend. Because of this, some of our customers might experience a slight delay in shipment. So, if you place an order with us at the end of the week (i.e. Thursday or Friday), please understand that we will do our best to get it to your door as quickly as possible, but we may also decide to hold the package over the weekend for the health of the plants.
And, as we have unfortunately experienced, even with our most carefully timed shipments, sometimes the weather en route to some of our Northern customers has just proved to be too cold for the plants. If you are living somewhere that has been experiencing freezing temperatures, we strongly recommend that you track your package and make sure that you can be available to bring it inside immediately when it arrives. If the plants sit for too long in snow, ice or cold, they will not do well. Working and unable to get home to bring your air plants inside in time? Consider having the package sent to your office or workplace instead, or bribing a neighbor to keep them warm until you get home.
As always, your satisfaction is our #1 priority, so if you do have issues with your plants, please don't hesitate to contact us and we will make it right. For more tips on caring for your plants in all sorts of climates and conditions, be sure to visit our air plant care page.
-Ryan + Meriel
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